CoVID UPDATES

Post Ranch Inn . Big Sur . California .

At Post Ranch, there is nothing more important to us than the safety and well-being of our guests, our dedicated staff and the community around us. Now, with the universal concerns regarding COVID-19, that is more important than ever. Over the course of the last few weeks, we have been constantly evaluating and improving our cleaning procedures and safety protocols to provide the healthiest possible environment for our guests. In addition, because of the great concern of personal interaction we have restricted non-hotel guests from visiting Post Ranch for the time being.

Our current plans are to remain open and do everything we can to protect our guests, our staff and the local community. However, as we’ve come to learn, the world as we know it is constantly evolving as new information becomes available and governmental directions are issued. We will continue to adapt to changes as necessary and in as socially responsible a manner as possible. For those guests who have booked and want to cancel their reservation, you can do so up to the day of arrival without any penalty through April 30. Should you wish to visit, please contact Reservations for the most up to date information and special offers.

Cavallo Point . Sausalito . California .

The health and safety of our clients, guests and employees is our top priority.  Due to the evolving COVID-19 situation, the public health officials in Marin County announced an order mandating a “shelter in place” for three weeks.   As a result, Cavallo Point will be suspending operation between the dates of March 18 and April 7.

For assistance during this time, please email:  groups@cavallopoint.com and a member of our team will get back to you as soon as possible.

Sunset Tower . West Hollywood . California .

While we practice strict and consistent cleanliness standards every day, we have increased the frequency in which we clean all surfaces, and always use a solution that sanitizes and kills 99.9% of all germs and viruses. We have also added hand sanitizing stations throughout the property.

We are also consulting with health experts on best practices detailing how to prevent virus transmission, and necessary procedures in the event there is a suspected or confirmed case among our guests or staff; and will continue to respond based on the advice of government and public health
professionals.

Hotel 850 SVB . West Hollywood . California .

While we practice strict and consistent cleanliness standards every day, we have increased the frequency in which we clean all surfaces, and always use a solution that sanitizes and kills 99.9% of all germs and viruses. We have also added hand sanitizing stations throughout the property. 

We are also consulting with health experts on best practices detailing how to prevent virus transmission, and necessary procedures in the event there is a suspected or confirmed case among our guests or staff; and will continue to respond based on the advice of government and public health professionals.

Chatham Bars Inn Resort and Spa . Cape Cod . Massachusetts .

With all CDC and WHO health recommendations in place, the Inn will remain open to registered guests. We have made certain modifications to our hotel operations designed to follow the guidelines set by Governor Baker and other state, federal and local officials.

The Sacred Cod Tavern and STARS restaurant will be closed but In-Room Dining will be available in a modified capacity to guests of the Inn. And a “CBI Curbside” meal takeout service has been created. Our winter programming including cooking class, mixology class, Friday Night Art Series, Girls’ Weekend as well as our Spa and Fitness Center will be suspended. As changes are occurring rapidly, we have set these modifications in place March 17 through April 7, 2020 while keeping a close eye on any future guidelines.

Troutbeck . Amenia . New York .

Closed for service and overnight guests, effective Monday, March 16th.

All existing reservations to both the restaurant and our accommodations will be rescheduled and no additional reservations will be accepted until April 15th.

We will prepare to welcome you back soon!

Edgewood Tahoe . Lake Tahoe . Nevada .

In light of the developments across the country and our state, we have made the difficult decision to close the property effective at noon PST today until April 16, 2020. During this time, our Reservation Sales Associates will be taking calls daily from 8 a.m. to 5 p.m. Reservations can be reached at 888.769.1924.

‍P/S . A better way to fly commercial . LAX Los Angeles . California .

We understand that travel plans are constantly changing. As such, we are adjusting our cancellation policy until April 15th. All change fees will be waived and a 100% credit will be applied to your account. PS is the best way to avoid the crowds at the public terminals and travel peacefully.

Cultural Cuba . Custom Legal Private Cuba Travel . Cuba .

Effective Immediately any Cultural Cuba Traveler who qualifies for and purchases “Cancel For Any Reason” Travel Insurance which covers 75% of non refundable Trip costs, Cultural Cuba will cover the additional 25% of all land based costs (I.e not Air). This way clients are effectively 100% covered for their non refundable trip expenses.

HostedVillas . USA . Canada . Anguilla . Antigua . Barbados . Costa Rica . Jamaica . Spain . France .

Book Summer in Italy, Worry-Free  

In response to the news surrounding COVID-19 and to help provide peace of mind to our clients enquiring about planned summer vacations to Italy, we are pleased to offer flexible payment terms for our entire Italian villa portfolio.

Current Terms For Our Villa Portfolio in Italy:

100% Refundable Deposits - Secure your dream villa with total peace of mind

Deferred Payment Policy - The balance payment will be deferred to 60 days prior to departure BlueVillas puts forward an extension of the flexible cancelation policy we have already implemented.

Luxury Cayman Villas . Grand Cayman . Cayman Islands .

On March 16,2020, the Cayman Islands Government announced that Owen Roberts International Airport will close for international flights for passengers from this Sunday, March 22, 2020 at 11:59 PM until April 12, 2020; and that all inbound flights will cease starting March 19, 2020. Additionally, all persons arriving into the Cayman Islands are now required to isolate for 14 days.

For the most current cancellation policy in effect due to the COVID-19 for Luxury Cayman Villas. Please click the link below.

https://www.dropbox.com/s/1demv4ussmiy166/Luxury%20Cayman%20Villas%20-New%20Cancellation%20Policies%20due%20to%20COVID-19.pdf?dl=0

Lefay Resort & SPA . The Dolomites . Italy .

Italy has been shut down until the 3rd April 2020.

Anticipating the Government decision we decided to close down Lefay Resort & SPA Dolomiti and we will reopen its doors on the 21st May 2020.

We are working so that all the US Partners are able to cancel their clients’ bookings with no penalties, hoping that this period of protection for the whole Country will enable us to clear the virus as soon as possible.

I would like to thank you for the support you will be offering us and we are sure that we will be back stronger than before!

Lefay Resort & SPA . Lake Garda . Italy .

As stated by the legislative decree issued on March 8th by the Italian Government for the containment of Coronavirus, we regret to inform that Lefay Resort & SPA Lago di Garda will be closed from today 8th of  March until the 8th of April 2020, reopening its doors on the 9th of April 2020.

Any booking made by any US Partner may be cancelled without any penalty, or may be postponed with a voucher at value.

BlueVillas . The Luxury Concept . Mykonos . Santorini . Crete . Paros . Greece .

BlueVillas puts forward an extension of the flexible cancellation policy we have already implemented. We are introducing a flexible cancellation policy until 15 May 2020, valid for new bookings that are confirmed until 15 April 2020. The policy is valid for the majority of our properties. It will be possible to adjust or cancel bookings for free and we have already contacted property owners to confirm.

At the same time, we are highlighting the following cornerstone villa advantages:

Exclusive Usage of the Space, Cleaning Effectiveness, Isolation

Click on the BlueVillas logo for more detailed information.

Elounda Gulf Villas & Suites . Crete . Greece .

The Hotel Opening Date is scheduled for the 1st of May 2020.  Existing reservations up to the 30th of April can be rescheduled and commission will be paid according to the initial reservation. Responding to the situation we are offering for new bookings confirmed by 30th of April flexible terms and conditions.  



Canaves Oia Hotel . Canaves Oia Suites . Canaves Oia Sunday Suites . Canaves Oia Epitome . Sunset OiaSailing Cruises . Santorini . Greece .

All of our hotels will be operating as normal from May 1st and with safety as our main priority and we will be taking every precaution in order for your clients to feel safe when staying or visiting our hotels.

Now, more than ever, we are focused on the health and safety of our guests. As you are working on your client’s travel plans, we want to make their experience as worry-free as possible. At our hotels, hygiene and cleanliness are always prioritized. In addition to the high standard cleaning processes we already perform, we have taken additional precautionary measures:

  • Increased hand- washing and sanitation of our staff members
  • Providing more hand wash and sanitation products upon check in to our guests
  • Frequent sanitation of the common areas, more publicly used surfaces of the hotel
  • Rooms thoroughly sanitized by our experienced Housekeeping Staff
  • Hotel employees who are showing symptoms are sent home for rest and hospital for further examination
  • Extra precautionary procedures for food products and meal preparation
  • Daily monitoring and adhering to the latest information, protocols and tools from the World Health Organization

Maisons & Hotels Sibuet . France . Saint Barth’s .

La Bastide de Marie . Ménerbes . Villa Marie . Saint-Tropez . Villa Marie . Colombier . St. Barthelemy . Les Fermes de Marie . Le Lodge Park . Hôtel Mont-Blanc . Megève .  Altapura . Val Thorens . France .

We’re cancelling all reservations and calling/emailing all our guests to defer their deposits for a future stay in any of our properties, valid until the end of April 2021. Except for Altapura – they can use their deposit at Altapura only.

As of today, the re openings are planned as follow:

Altapura: next season, end of November 2020

Les Fermes de Marie : on July 03rd

                                                                 Hotel Mont Blanc: on Dec 4th

                                                                 Lodge Park: on June 26th

                                                                 Bastide de Marie: on May 1st, instead of April 9th

                                                                Villa Marie Saint Tropez: on May 20th instead of May 7th

                                                                 Villa Marie Saint Barth: We may close the hotel very soon. Restaurants &bars are already closed on the island.

Relais Christine . Paris . France .

At this time Relais Christine will be closed from March 16, 2020 for two weeks.


Saint James Paris . Paris . France .

At this time Saint James Paris will be closed from March 16, 2020 for two weeks.

Hôtel la Pérouse . Nice . France .

The last measures adopted by the French Government no longer allow us to welcome you.
Forced to close our doors today, we look forward to accomodating you again !

Castello del Sole . Lake Maggiore . Switzerland .

Answering to the most recent developments of COVID-19, the Swiss Government introduced further restrictions to protect the public in Switzerland.

At The Living Circle, the health of our staff and guests is our top priority. Therefore, we decided the following:

Castello del Sole - Postponed season opening until May 15th 2020.

We deeply regret this step and hope that we can welcome our valued guests soon again in beautiful Switzerland. We will keep you updated as the situation evolves and hope to reopen our hotels as soon as possible. In the meantime, we wish you good health and strength during this challenging time.

Storchen .  Zürich .

Answering to the most recent developments of COVID-19, the Swiss Government introduced further restrictions to protect the public in Switzerland.

At The Living Circle, the health of our staff and guests is our top priority. Therefore, we decided the following:

Storchen Zurich - Temporarily closed until April 19th 2020.

We deeply regret this step and hope that we can welcome our valued guests soon again in beautiful Switzerland. We will keep you updated as the situation evolves and hope to reopen our hotels as soon as possible. In the meantime, we wish you good health and strength during this challenging time.

Widder Hotel . Zürich .

Answering to the most recent developments of COVID-19, the Swiss Government introduced further restrictions to protect the public in Switzerland.

At The Living Circle, the health of our staff and guests is our top priority. Therefore, we decided the following:

Widder Hotel - Temporarily closed until April 19th 2020.

We deeply regret this step and hope that we can welcome our valued guests soon again in beautiful Switzerland. We will keep you updated as the situation evolves and hope to reopen our hotels as soon as possible. In the meantime, we wish you good health and strength during this challenging time.

Soneva Fushi . Kunfunadhoo Island . Baa Atoll . Soneva Jani . Medhufaru Island . Noonu Atoll . Soneva in Aqua . Kunfunadhoo Island . Baa Atoll . Maldives .

Our prevention and protection plan includes a comprehensive sanitisation programme across the resort and enhanced sanitisation protocols, emergency quarantine and containment procedures, screening and awareness programme for our Hosts. Over the past few weeks, we have also taken a number of additional measures which include restricting non-critical movement for Hosts, pausing all day-visits to our island by guests of other islands, cancelling unnecessary travel, and minimising the amount of physical contact between Hosts and guests, among other things.

Nihi Sumba Island . Sumba . Indonesia .

We anticipate that the current level of uncertainty caused by the coronavirus outbreak will arise doubt and fully understand the concerns around traveling during this time.

Consistent with our commitment to care, we are committed to being flexible with booking terms and conditions until we have greater clarity regarding the extent of the situation. This applies to the timing of deposits and final payments, as well as providing the opportunity to postpone travel to a later date. Each of our guest enquiries will bereviewed on a case-by-case basis to determine the best way forward, and to provide a level of reassurance during this time.

Halcyon House . Cabarita Beach . Australia .

Halcyon House remains open and is closely following the advice from WHO regarding operation and sanitization.  While we practice strict and consistent cleanliness standards every day, we have modified our cleaning processes, including the frequency of our sterilisation practice to follow the strict guidelines set by Government Health Officials. We have also added hand sanitizing stations throughout the property. Please note, an enforced self-quarantine period of 14 days for all international arrivals to Australia is now in place.


Stay in the loop with the J.MAK Newsletter:

STARRING