CoVID UPDATES

Post Ranch Inn . Big Sur . California .

Post Ranch will regrettably be suspending daily hotel operations, including service at Sierra Mar restaurant until all governmental orders are lifted and our guests can once again enjoy the escape, respite and romance of the Post Ranch experience as it was intended, with their health, safety and ultimate comfort assured. To date, this is through the end of June, 2020.

Cancellation policy has been revised temporarily: refunds will be issued on deposits up to 24 hours in advance of arrival (down from 14 day cancellation).

For questions related to an upcoming reservation, please contact us directly at 831.667.2200 or via email at jmak@postranchinn.com.


Cavallo Point . Sausalito . California .

At Cavallo Point, the safety and well-being of our guests, team members and the community around us is our foremost priority and concern. We are currently observing the executive order  issued by California Governor Gavin Newsom mandating a Stay at Home "effective until further notice" to help contain and avoid the further spread of the COVID-19 virus. This executive order is in addition to an updated order by Marin County health officials now extending the date to May 3, 2020. In response, Cavallo Point will continue the suspension of daily hotel operations and all other guest services, including our restaurant, spa and fitness services until all applicable governmental orders are lifted. For questions related to an upcoming reservation, please call us directly at 415.339.4700 or via email at jmak@cavallopoint.com. We apologize for any inconvenience and we sincerely thank you for your understanding during this time. Please stay safe and well.

Inn at Newport Ranch . Mendocino . California . 

We have proudly welcomed guests to The Inn at Newport Ranch for the last four years, however, as a response to current recommendations by local, state and federal authorities, hotel operations will be paused through mid June 2020

We look forward to the day when you will join us as a first-time or returning guest. From our Inn at Newport Ranch family to yours, be well, stay safe and in good health.

For more information on how we are handling the safety and concern of our guests and team members in response to the COVID-19 global health crisis, CLICK HERE.

San Francisco Proper Hotel . San Francisco . California .

We’re dreaming of brighter days ahead, and we can’t wait to welcome you back to Proper. Our hotels just aren’t the same without our loyal guests.

Join us as we reopen this month with a reimagined Proper experience:

San Francisco Proper is open as of May 8, 2020

Santa Monica Proper Hotel . Santa Monica . California .

We’re dreaming of brighter days ahead, and we can’t wait to welcome you back to Proper. Our hotels just aren’t the same without our loyal guests.

Join us as we reopen this month with a reimagined Proper experience:

Santa Monica Proper re-opening May 22, 2020

Austin Proper Hotel & Residences . Austin . Texas

We’re dreaming of brighter days ahead, and we can’t wait to welcome you back to Proper. Our hotels just aren’t the same without our loyal guests.

Join us as we reopen this month with a reimagined Proper experience:

Autstin Proper Hotel & Residences is open as of May 8, 2020


Sunset Tower . West Hollywood . California .

While we practice strict and consistent cleanliness standards every day, we have increased the frequency in which we clean all surfaces, and always use a solution that sanitizes and kills 99.9% of all germs and viruses. We have also added hand sanitizing stations throughout the property.

We are also consulting with health experts on best practices detailing how to prevent virus transmission, and necessary procedures in the event there is a suspected or confirmed case among our guests or staff; and will continue to respond based on the advice of government and public health
professionals.

Hotel 850 SVB . West Hollywood . California .

In light of the evolving COVID-19 (Coronavirus) situation, we have decided to temporarily close our doors in order to ensure the health and safety of our cherished customers and staff.

If you have any questions about existing or future reservations, please feel free to reach out to us at jmak@number850.com.

Be well and we look forward to welcoming you back as soon as possible.

Chatham Bars Inn Resort and Spa . Cape Cod . Massachusetts .

The Inn plans to reopen on June 8th, 2020. This was a very difficult decision to make as we love hosting our guests and providing our staff with meaningful work on a year-round basis, yet our first responsibility is to support the health and well-being of our team and each of you, our valued guests. Our dedicated reservations team is working remotely and graciously managing adjustments to reservation dates while accepting new bookings for late spring, summer and all future dates.

We know there is an added emphasis on flexibility for summer travel at this time so we are making travel planning easier by relaxing our summer cancellation policy to 14 days prior to arrival with no fee. This new policy is effective immediately through September 7, 2020. Our deposit policy remains unchanged.

Inn at Perry Cabin . St. Michaels . Maryland .

At present, Inn at Perry Cabin plans to begin operations on June 4th, 2020. For the month of June they will only be open Thursday- Sunday. There are three packages that will be offered and all include 1-breakfast and 1-dinner in STARS during your stay. Current amenities that are allowed to be open are the pool, golf, tennis, kayaking, paddle boarding, and boating (our Fleet is here!). Currently, the state of Maryland has not included Spas. To Go dining is an option available from Purser’s Pub (located on property) to be enjoyed on your patio or lush lawns of the Inn.

The Inn will commence operations 7 days a week in July and will continue with the three packages and meal inclusion through September. Cancellation policy remains 14 days prior to arrival.


Troutbeck . Amenia . New York .

Troutbeck plans to reopen on June 5th, 2020 for 2 night weekend stays only (Friday/Saturday night) Rates will include a mandatory Dinner, bed and breakfast package.

The property will reopen 7 days/week from July 2nd. 2 night minimum stay requirements will remain in place for weekends, mid-week over night reservations will be accepted. Dinner, bed and breakfast packages will remain mandatory.

Breakfast and dinner will be served in the room, picnic lunches available.

Unfortunately the hotel does not allow children under 12 until further notice.

Please direct all reservation inquiries to jmak@troutbeck.com for the most up to date information and, to be placed on our priority waiting list.  

Sorrel River Ranch . Moab . Utah .

The hotel is re-open as of May 1, 2020

Edgewood Tahoe . Lake Tahoe . Nevada .

The hotel is scheduled to open on May 15, 2020 and the golf course will open earlier on May 4th.

Reduced cancellation policy:  48-hours for all luxury consortia advisors (regular cancel period is normally 7-days) **Holiday dates (July 2-5 / Celebrity Golf week- July 9-12 / Labor Day weekend / 12-20 to 12-31) will remain at 7-day cancel

Deposit policy remains the same (1-night room/tax at booking)

Sage Lodge . Yellowstone National Park . Montana .

The lodge is officially re-opened for business as of April 24, 2020

Nobu Hotel Miami Beach . Miami . Florida

The hotel will reopen on June 01, 2020

Flexible Policy For New Individual Bookings

To provide our mutual customers with further peace of mind, if guests book their hotel stay between March 11th through April 30th for travel until December 15th, 2020, they may change their hotel reservation dates up to 24 hours prior to arrival with no penalty for travel up to December 18th, 2020 (a difference in rates may apply, this is subject to availability). Cancellations will be subject to penalty.

Flexible Policy For Existing Individual Bookings

For guests traveling from high-risk areas as per the updates from the Centers for Disease Control and Prevention (CDC), we will allow rescheduling the hotel stay within one year from the original travel date, or cancelling hotel reservations without any penalty. (If you booked through a third party, please reach out to your booking source).

For guests traveling from countries with an implemented government travel restriction or ban (i.e. countries who close their borders), we will allow rescheduling the hotel stay for travel within one year from the original travel date, and they can receive a free upgrade to the best available room category at the time of change in addition to 1 free night for every 3 nights paid. If a guest does not wish to reschedule, they can cancel without penalty. (If booked through a third party, please reach out to the booking source).    

Additionally, any existing reservation can be moved prior to travel for dates up to December 18, 2020 at the same rate (any penalties will be applied as credit towards the rescheduled hotel stay). All penalties will apply for any cancellations as specified at the time of booking.

COVID-19 Measures

Nobu Hotel Los Cabos . Los Cabos . Mexico .

The hotel will reopen on July 01, 2020

Flexible Policy For New Individual Bookings

To provide our mutual customers with further peace of mind, if guests book their hotel stay between March 11th through April 30th for travel until December 15th, 2020, they may change their hotel reservation dates up to 24 hours prior to arrival with no penalty for travel up to December 18th, 2020 (a difference in rates may apply, this is subject to availability). Cancellations will be subject to penalty.

Flexible Policy For Existing Individual Bookings

For guests traveling from high-risk areas as per the updates from the Centers for Disease Control and Prevention (CDC), we will allow rescheduling the hotel stay within one year from the original travel date, or cancelling hotel reservations without any penalty. (If you booked through a third party, please reach out to your booking source).

For guests traveling from countries with an implemented government travel restriction or ban (i.e. countries who close their borders), we will allow rescheduling the hotel stay for travel within one year from the original travel date, and they can receive a free upgrade to the best available room category at the time of change in addition to 1 free night for every 3 nights paid. If a guest does not wish to reschedule, they can cancel without penalty. (If booked through a third party, please reach out to the booking source).    

Additionally, any existing reservation can be moved prior to travel for dates up to December 18, 2020 at the same rate (any penalties will be applied as credit towards the rescheduled hotel stay). All penalties will apply for any cancellations as specified at the time of booking.

‍P/S . A better way to fly commercial . LAX Los Angeles . California .

We are committed to serving you during these difficult times as you travel in and out of LAX. As always, the safety and well-being of our members and employees is our priority.

Cultural Cuba . Custom Legal Private Cuba Travel . Cuba .

With Cuba closed to visitors, the focus of our team now is to stay healthy. So used to sharing the dynamic culture of their island through our custom guided tours, staying at home to stay safe is now their duty. The wonders of Cuba and its people will weather this storm. Each of our guides is looking forward to sharing the timeless beauty of Havana with our travelers who have postponed their trips and the new travelers we look forward to meeting and welcoming to Cuba.


HostedVillas . USA . Canada . Anguilla . Antigua . Barbados . Costa Rica . Jamaica . Spain . France .

From border closures to canceled flights to country-wide lockdowns, these unprecedented times as a result of COVID-19 have hit many businesses hard and in particular, the travel industry. Our guest's safety is most important to us and we want to reassure you we’ll be here to help alleviate any stress that comes with the uncertainty of your existing travel plans.

Our team is currently working remotely and dedicated to answering any of your questions or inquiries. Please jmak@hostedvillas.com and we will get back to you as soon as we can.

Our hearts go out to everyone who has been affected by this outbreak including our incredible clients and suppliers, partners and travel advisors. We are confident that as we all work together, we will move beyond this and be back to exploring the incredible sights and vibrant cultures the world has to offer.

We wish you all good health during this time and look forward to working with you in the future,

The HV Team

Luxury Cayman Villas . Grand Cayman . Cayman Islands .

The Cayman Islands has taken aggressive measures to protect its residents from COVID-19.  Accordingly, our borders have been closed to commercial travel by both air and sea until at least September 1st, 2020.  Local residents have been and will continue to remain under strict Shelter in Place orders until further notice in an effort to continue the suppression of the virus.  The Cayman Islands Government acted swiftly and decisively as soon as COVID-19 reached our shores and, as such, the virus is being well contained.  Plans are actively being discussed for the medium and long term to reopen to visitors in a manner that ensures the safety and health of everyone involved.  If you have a question related to an existing reservation, please call us directly at 844-Go-Cayman or email jmak@luxurycaymanvillas.com. Our team is working remotely, and will respond as soon as possible.  We're counting the days until we can welcome visitors back to our beautiful island and, in the meantime, continue to work diligently toward a brighter future.  Wishing everyone good health, love and light until we're together again!

J.K. Place Capri . Capri . Italy .

We have exciting news to share, we will be officially reopening on June 18th
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Our team ❤️ has been working around the clock to make our hotel again the place so many of you dream of visiting, undergoing all of the necessary safety protocols in place by the Italian government. We know travel won’t be the same this year but we will be here for you, whenever you’re ready.

J.K. Place Firenze . Florence . Italy .

Dear friends, we look forward to reopen the door of our “luxury Florentine home” on July 1st

We are implementing extensive enhancements to our already rigorous health and safety procedures and extending very flexible cancellation policies.

J.K. Place Rome . Rome . Italy .

Your health is our priority, considering you part of the JK family, we would like to inform you that we are working towards your precious return to your Roman Home in total security by following what the Governmen and the World Health Organization have established

This unpredictable situation is taking some time which will lead us to be away for a while longer, but we are certainly looking forward to pampering you again soon. Our warmth, affection and care are just temporarily on hold yet willing to reach out for you.

We will keep you updated and informed on the resumption of our activities.


Lefay Resort & SPA . The Dolomites . Italy .

We are thrilled to announce that Lefay Resort & SPA Dolomiti welcomes you back from June 25th.

During this break, our Team has worked to offer you a safe wellness stay: “Lefay Care”, created in collaboration with the Lefay SPA Scientific Committee following the guidelines issued by the World Health Organisation as well as national and local authorities recommendations, is the protocol providing responsible measures to stop the spread of COVID-19, whilst continuing to offer an enjoyable experience for our Guests.

We also present you the brand new Lefay packages: “Lefay Restart Special”, the exclusive offer which gives the chance to modify the date and destination of your holiday, and the Lefay SPA paths, studied by our experts to reduce the lockdown stress and regain wellness.  We looking forward to welcoming you soon.

Lefay Resort & SPA . Lake Garda . Italy .

We are thrilled to announce that Lefay Resort & SPA Lake Garda welcomes you back from July 2nd.

During this break, our Team has worked to offer you a safe wellness stay: “Lefay Care”, created in collaboration with the Lefay SPA Scientific Committee following the guidelines issued by the World Health Organisation as well as national and local authorities recommendations, is the protocol providing responsible measures to stop the spread of COVID-19, whilst continuing to offer an enjoyable experience for our Guests.

We also present you the brand new Lefay packages: “Lefay Restart Special”, the exclusive offer which gives the chance to modify the date and destination of your holiday, and the Lefay SPA paths, studied by our experts to reduce the lockdown stress and regain wellness.  We looking forward to welcoming you soon.

BlueVillas . The Luxury Concept . Mykonos . Santorini . Crete . Paros . Greece .

Greek islands will be ready to welcome guests for summer 2020 in June.

Elounda Gulf Villas & Suites . Crete . Greece .

As our Guest here at Elounda Gulf Villas, your experience is our main focus, and your health and safety is, always, our priority. Now more than ever, in light of the evolving COVID-19 situation, we are devoted to the health and safety of our guests and team, without compromising the quality of your experience when you stay with us.

When we open for the season, we will be taking precautionary measures in line with advice from the world’s leading health experts to ensure your wellbeing, along with that of your fellow travellers and our valued team. In following the latest information, tools and protocols from authorities such as the World Health Organization and the Centre for Disease Control, we will do our part to prevent the continuation of the present circumstances.

After a period of uncertainty such as we are experiencing now, the ability to relax on holiday in the coming warmer months will be heaven-sent for many. As you begin to consider your next summer getaway, we want to ensure the experience is as easy as possible. In order to achieve this, we have adopted a ‘book now, stay later’ policy, with flexible cancellation.

With these initiatives we are doing everything in our power to provide a safe, happy and enjoyable experience when you visit us in Crete this year. We look forward to welcoming you at Elounda Gulf Villas soon.

Canaves Oia Hotel . Canaves Oia Suites . Canaves Oia Sunday Suites . Canaves Oia Epitome . Sunset OiaSailing Cruises . Santorini . Greece .

Our hotels will be open to welcome you from July 1st. As you consider your upcoming travel plans, we want to make the experience as worry-free as possible. Click here to read our Covid-ready approach.

Should you have further questions about our safety procedures and making a reservation, do not hesitate to contact us at jmak@canaves.com

Above all else we would like to reassure you that the safety, health and wellbeing of our guests and staff  always has been, and always will be, our number one priority.

We look forward to welcoming you soon!

Maisons & Hotels Sibuet . France . Saint Barth’s .

La Bastide de Marie . Ménerbes . Villa Marie . Saint-Tropez . Villa Marie . Colombier . St. Barthelemy . Les Fermes de Marie . Le Lodge Park . Hôtel Mont-Blanc . Megève .  Altapura . Val Thorens . France .

We’re cancelling all reservations and calling/emailing all our guests to defer their deposits for a future stay in any of our properties, valid until the end of April 2021. Except for Altapura – they can use their deposit at Altapura only.

As of today, the re openings are planned as follow:

Altapura: next season, end of November 2020

Les Fermes de Marie : on July 03rd

                                                                 Hotel Mont Blanc: on Dec 4th

                                                                 Lodge Park: on June 26th

                                                                 Bastide de Marie: on May 1st, instead of April 9th

                                                                Villa Marie Saint Tropez: on May 20th instead of May 7th

                                                                 Villa Marie Saint Barth: We may close the hotel very soon. Restaurants &bars are already closed on the island.

J.K. Place Paris . Paris . France .

The hotel will be closed until the end of May 2020

Relais Christine . Paris . France .

At this time Relais Christine will be closed from until the end of June, 2020.


Saint James Paris . Paris . France .

At this time Saint James Paris will be closed until the end of June, 2020.

Hôtel la Pérouse . Nice . France .

The last measures adopted by the French Government no longer allow us to welcome you.
Forced to close our doors today, we look forward to accommodating you again soon!

Post Lech . Lech . Austria .

We will start the summer season on June 26th

Castello del Sole . Lake Maggiore . Switzerland .

Answering to the most recent developments of COVID-19, the Swiss Government introduced further restrictions to protect the public in Switzerland.

At The Living Circle, the health of our staff and guests is our top priority. Therefore, we decided the following:

Castello del Sole - Postponed season opening until May 15, 2020.

We deeply regret this step and hope that we can welcome our valued guests soon again in beautiful Switzerland. We will keep you updated as the situation evolves and hope to reopen our hotels as soon as possible. In the meantime, we wish you good health and strength during this challenging time.

Storchen .  Zürich .

Answering to the most recent developments of COVID-19, the Swiss Government introduced further restrictions to protect the public in Switzerland.

At The Living Circle, the health of our staff and guests is our top priority. Therefore, we decided the following:

Storchen Zurich - Temporarily closed until June 8th, 2020.

We deeply regret this step and hope that we can welcome our valued guests soon again in beautiful Switzerland. We will keep you updated as the situation evolves and hope to reopen our hotels as soon as possible. In the meantime, we wish you good health and strength during this challenging time.

Widder Hotel . Zürich .

Answering to the most recent developments of COVID-19, the Swiss Government introduced further restrictions to protect the public in Switzerland.

At The Living Circle, the health of our staff and guests is our top priority. Therefore, we decided the following:

Widder Hotel - Temporarily closed until June 8th, 2020.

We deeply regret this step and hope that we can welcome our valued guests soon again in beautiful Switzerland. We will keep you updated as the situation evolves and hope to reopen our hotels as soon as possible. In the meantime, we wish you good health and strength during this challenging time.

The Siam . Bangkok . Thailand .

The Siam took pause almost two months ago and we stayed at home with the world as the pandemic took hold.

We have been constantly assessing the way forward for The Siam. Of course, we are relieved to see that Thailand appears to have managed the pandemic well, with only a few thousand infections in total with almost all patients now out of health-care facilities. However, we know that Thailand is not dealing with this crisis in isolation. The world is still grappling with the pandemic. We sincerely hope that we are all on the road to recovery soon, no matter how long that journey may be.

In the meantime, it is clear that travel restrictions will likely affect the majority of our guests and will remain in place for the coming weeks – or perhaps months. Therefore at this stage, our current plan is to extend our pause of operations until 31st July.

Soneva Fushi . Kunfunadhoo Island . Baa Atoll . Soneva Jani . Medhufaru Island . Noonu Atoll . Soneva in Aqua . Kunfunadhoo Island . Baa Atoll . Maldives .

Our prevention and protection plan includes a comprehensive sanitisation programme across the resort and enhanced sanitisation protocols, emergency quarantine and containment procedures, screening and awareness programme for our Hosts. Over the past few weeks, we have also taken a number of additional measures which include restricting non-critical movement for Hosts, pausing all day-visits to our island by guests of other islands, cancelling unnecessary travel, and minimising the amount of physical contact between Hosts and guests, among other things.

Nihi Sumba Island . Sumba . Indonesia .

We anticipate that the current level of uncertainty caused by the coronavirus outbreak will arise doubt and fully understand the concerns around traveling during this time.

Consistent with our commitment to care, we are committed to being flexible with booking terms and conditions until we have greater clarity regarding the extent of the situation. This applies to the timing of deposits and final payments, as well as providing the opportunity to postpone travel to a later date. Each of our guest enquiries will bereviewed on a case-by-case basis to determine the best way forward, and to provide a level of reassurance during this time.

Halcyon House . Cabarita Beach . Australia .

Halcyon House remains open and is closely following the advice from WHO regarding operation and sanitization.  While we practice strict and consistent cleanliness standards every day, we have modified our cleaning processes, including the frequency of our sterilisation practice to follow the strict guidelines set by Government Health Officials. We have also added hand sanitizing stations throughout the property. Please note, an enforced self-quarantine period of 14 days for all international arrivals to Australia is now in place.


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